FAQ
Points to remember before the migration. eG License file tied up with MAC ID/IP address of the eG Manager server, so before migrating to the new eG ...
Thu, Oct 3, 2019 at 10:21 AM
Steps to create VMware Virtualization overview Dashboard: 1. Click on Monitor tab tile -> My Dashboard -> Dashboards 2. Click on Add New ...
Thu, Aug 8, 2019 at 10:29 AM
Steps to create XenApp overview Dashboard: Click on Monitor tab tile -> My Dashboard -> Dashboards Click on Add New. Choose the ...
Thu, Aug 8, 2019 at 10:32 AM
1. What are the very basic checks that need to be done when .NET BTM test for a website (say, SampleWebsite) is not reporting any metrics? • IP / PORT Cro...
Tue, Oct 1, 2019 at 12:35 PM
Network traps test (available under Network Node component) can be used to interpret the trap on the eG console and the detailed information can be shown un...
Mon, Aug 12, 2019 at 2:03 PM
Sometimes, the eG agent service appears to be marked for deletion in the Services page. This could be because, 1. If you try to delete or install the eG...
Wed, Oct 2, 2019 at 4:21 PM
File Status test gives the following information: Whether the file is available or not. Size of the file Whether the file got modified or not ...
Tue, Oct 1, 2019 at 12:51 PM
This table summarizes the application/Devices supported by eG, and their corresponding license consumption. When the license file deployed does not sup...
Tue, Oct 1, 2019 at 12:56 PM
Please ensure that the jdk version of the J2EE Engine VM is version 1.5 and above (Tested JVM vendors are oracle and SAP). JVM version of the instance can ...
Tue, Oct 1, 2019 at 12:59 PM
Latest version of jars from SAP WAS server are compatible with JDK 1.8 only. Since 631 agent JRE version is at 1.7, we are seeing this error. To fix th...
Tue, Aug 13, 2019 at 9:24 AM