eG Self-Service Portal

Check the error logs in the eG manager. Next step would be to use the queries below and check the database

• Ensure that the test table has latest data(For eg. Select * from NetworkTest)
  

• Ensure that the measure_last table is updated with the last measurement time correctly(For eg. Select * from measure_last where test_name=’NetworkTest’ and trgt_host=’compname')
• Check the metatest table. Msmt_time in this table should not be older than 24 hours. Also, if the test belongs to host system layer, the component type should be host_system in this table. For application layers, exact component type should be there in the component type column.( . Select * from metatest where test_name=’NetworkTest’ and comp_name=’compname:NULL'). Note: For port based tests/app level tests, replace : NULL with the exact port number of the component(:80)

• If there is no data in metatest, delete the test from measure_last and see metatest is populated when measure_last is updated with measurement time when the test runs next time.