Error 1067

Posted about 11 years ago by Jill Backer

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Jill Backer

From some reason we are not able to start the Agent on windows server,

Error: "A system error has occurred System error 1067 has occurred The process terminated unexpectedly”,

How do I resolve this issue?

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Administrator posted about 11 years ago Admin Best Answer

When such an error occurs on a 32-bit agent host, do the following

Stop the eG Agent
Open the %SYSTEMROOT%\SYSTEM32 folder on the agent host.
Search for the msvcr100.dll file in the SYSTEM32 folder.
If it is not found, then, copy the msvcr100.dll file from the <EG_AGENT_INSTALL_DIR>\bin directory to the %SYSTEMROOT%\SYSTEM32 folder.
Then, start the eG agent.

When such an error occurs on a 64-bit agent host, do the following

Stop the eG Agent
Open the %SYSTEMROOT%\SysWOW64 folder on the agent host.
Search for the msvcr100.dll file in the SysWOW64 folder.
If it is not found, then, copy the msvcr100.dll file from the <EG_AGENT_INSTALL_DIR>\bin directory to the %SYSTEMROOT%\SysWOW64 folder.
Then, start the eG agent.

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Administrator posted about 11 years ago Admin Answer

When such an error occurs on a 32-bit agent host, do the following

Stop the eG Agent
Open the %SYSTEMROOT%\SYSTEM32 folder on the agent host.
Search for the msvcr100.dll file in the SYSTEM32 folder.
If it is not found, then, copy the msvcr100.dll file from the <EG_AGENT_INSTALL_DIR>\bin directory to the %SYSTEMROOT%\SYSTEM32 folder.
Then, start the eG agent.

When such an error occurs on a 64-bit agent host, do the following

Stop the eG Agent
Open the %SYSTEMROOT%\SysWOW64 folder on the agent host.
Search for the msvcr100.dll file in the SysWOW64 folder.
If it is not found, then, copy the msvcr100.dll file from the <EG_AGENT_INSTALL_DIR>\bin directory to the %SYSTEMROOT%\SysWOW64 folder.
Then, start the eG agent.

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