We are managing components in my environment
using a single eG Remote agent. Suddenly, the ‘eGRemote’ service on one of the
managed components got disabled. Do I have to uninstall the eG remote agent and
reinstall it to enable the service? I don’t want to do it! Is there an
alternative?
Best Answer
A
Administrator
said
over 9 years ago
Yes.
An alternative is indeed available. If the ‘eGRemote’ service on a monitored
component gets disabled, you do not have to uninstall and then re-install the
eG remote agent that is remotely monitoring that component to enable the
service. Instead, you are recommended to uninstall the ‘eGRemote’ service on
the target component. To perform this uninstallation smoothly, the eG agent is
bundled with an executable named, ServiceInstaller.exe. To run this executable,
do the following:
Login to the eG remote agent’s host.
Copy the ServiceInstaller.exe file from the <EG_AGENT_INSTALL_DIR>\bin
directory to any location on the monitored host.
Login to the monitored host.
Go to the command prompt of the host, switch to the directory that contains
the ServiceInstaller.exe, and run the following command: ServiceInstaller.exe uninstall <ServiceName>
For instance, the exact name of the eGRemote Execution service is
‘eGRemoteExec’. To remove this service, do the following:
ServiceInstaller.exe uninstall eGRemoteExec
Once the service is successfully uninstalled, a message to that effect will
appear.
The eGRemote Execution service so removed, will then be automatically
recreated on the target host the next time the eG remote agent attempts to
monitor it.
1 Comment
A
Administrator
said
over 9 years ago
Answer
Yes.
An alternative is indeed available. If the ‘eGRemote’ service on a monitored
component gets disabled, you do not have to uninstall and then re-install the
eG remote agent that is remotely monitoring that component to enable the
service. Instead, you are recommended to uninstall the ‘eGRemote’ service on
the target component. To perform this uninstallation smoothly, the eG agent is
bundled with an executable named, ServiceInstaller.exe. To run this executable,
do the following:
Login to the eG remote agent’s host.
Copy the ServiceInstaller.exe file from the <EG_AGENT_INSTALL_DIR>\bin
directory to any location on the monitored host.
Login to the monitored host.
Go to the command prompt of the host, switch to the directory that contains
the ServiceInstaller.exe, and run the following command: ServiceInstaller.exe uninstall <ServiceName>
For instance, the exact name of the eGRemote Execution service is
‘eGRemoteExec’. To remove this service, do the following:
ServiceInstaller.exe uninstall eGRemoteExec
Once the service is successfully uninstalled, a message to that effect will
appear.
The eGRemote Execution service so removed, will then be automatically
recreated on the target host the next time the eG remote agent attempts to
monitor it.
Kevin Banks
We are managing components in my environment using a single eG Remote agent. Suddenly, the ‘eGRemote’ service on one of the managed components got disabled. Do I have to uninstall the eG remote agent and reinstall it to enable the service? I don’t want to do it! Is there an alternative?
Yes. An alternative is indeed available. If the ‘eGRemote’ service on a monitored component gets disabled, you do not have to uninstall and then re-install the eG remote agent that is remotely monitoring that component to enable the service. Instead, you are recommended to uninstall the ‘eGRemote’ service on the target component. To perform this uninstallation smoothly, the eG agent is bundled with an executable named, ServiceInstaller.exe. To run this executable, do the following:
-
Login to the eG remote agent’s host.
-
Copy the ServiceInstaller.exe file from the <EG_AGENT_INSTALL_DIR>\bin
directory to any location on the monitored host.
-
Login to the monitored host.
-
Go to the command prompt of the host, switch to the directory that contains
the ServiceInstaller.exe, and run the following command: ServiceInstaller.exe uninstall <ServiceName>
-
For instance, the exact name of the eGRemote Execution service is
‘eGRemoteExec’. To remove this service, do the following:
-
ServiceInstaller.exe uninstall eGRemoteExec
-
Once the service is successfully uninstalled, a message to that effect will
appear.
-
The eGRemote Execution service so removed, will then be automatically
recreated on the target host the next time the eG remote agent attempts to
monitor it.
Administrator
Yes. An alternative is indeed available. If the ‘eGRemote’ service on a monitored component gets disabled, you do not have to uninstall and then re-install the eG remote agent that is remotely monitoring that component to enable the service. Instead, you are recommended to uninstall the ‘eGRemote’ service on the target component. To perform this uninstallation smoothly, the eG agent is bundled with an executable named, ServiceInstaller.exe. To run this executable, do the following:
-
Login to the eG remote agent’s host.
-
Copy the ServiceInstaller.exe file from the <EG_AGENT_INSTALL_DIR>\bin
directory to any location on the monitored host.
-
Login to the monitored host.
-
Go to the command prompt of the host, switch to the directory that contains
the ServiceInstaller.exe, and run the following command: ServiceInstaller.exe uninstall <ServiceName>
-
For instance, the exact name of the eGRemote Execution service is
‘eGRemoteExec’. To remove this service, do the following:
-
ServiceInstaller.exe uninstall eGRemoteExec
-
Once the service is successfully uninstalled, a message to that effect will
appear.
-
The eGRemote Execution service so removed, will then be automatically
recreated on the target host the next time the eG remote agent attempts to
monitor it.
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