What are the
troubleshooting steps when eG manager is slow?
0 Votes
A
Administrator posted
over 10 years ago
AdminBest Answer
Follow the below instructions
Review the logs files generated by eG
Check the network delay between eG manager and the database backend
Check the performance of eG database by checking the average insert time for a record
Check resource availability on eG manager machine (CPU/Memory/Disk IO)
Check the resource consumption for Tomcat, if Tomcat is taking much resource analyze which of the
eG manager process is consuming the resources using stack trace.
Check for blocked java
threads using the stack trace.
Check state manager
performance using the stack trace
These should point you in the right direction. If you still require assistance, please reach out to eG support.
0 Votes
1 Comments
A
Administratorposted
over 10 years ago
AdminAnswer
Follow the below instructions
Review the logs files generated by eG
Check the network delay between eG manager and the database backend
Check the performance of eG database by checking the average insert time for a record
Check resource availability on eG manager machine (CPU/Memory/Disk IO)
Check the resource consumption for Tomcat, if Tomcat is taking much resource analyze which of the
eG manager process is consuming the resources using stack trace.
Check for blocked java
threads using the stack trace.
Check state manager
performance using the stack trace
These should point you in the right direction. If you still require assistance, please reach out to eG support.
What are the troubleshooting steps when eG manager is slow?
0 Votes
Administrator posted over 10 years ago Admin Best Answer
0 Votes
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Administrator posted over 10 years ago Admin Answer
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