Maintenance policy for unknowns

Posted over 10 years ago by Bob Carter

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Bob Carter

I have applied Maintenance policy for some unknown components, but the status is not changed to Good- How to troubleshoot?

 

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Administrator posted over 10 years ago Admin

Check whether the state manager is running properly without any issues. Try restarting the eG Manager service. 


If the issue still persist, try the following

  • Stop the eG manager. 
  • Go to egukha\manager path and find the folder 'state'. 
  • Rename the 'state' folder to 'state_old' . 
  • Then start the eG Manager. 


Please contact eG support team, if you still have issues.


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